Following in the emerging trend, large international companies are now becoming active participants in social media like their consumers. A recent Burson-Marsteller study found that 79 percent of the largest 100 companies in the Fortune Global 500 index are using at least one of the most popular social media platforms: Twitter, Facebook, YouTube or corporate blogs……
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On 4th February 2o1o, CIC and Ogilvy Public Relations Worldwide launched a monthly report on Chinese-language Internet Word of Mouth (a.k.a social media buzz) related to Shanghai World Expo 2010.
“This report’s findings show how China’s netizens are already discussing many aspects Shanghai Expo, from tickets to pavilions to sponsors,” said Thomas Crampton, Asia-Pacific Director, 360 Digital Influence, Ogilvy Public Relations Worldwide. “Chinese consumers can make or break brands online, so listening is the first step to developing a powerful strategy to engage them.”
“China has one of the world’s highest levels of engagement within social media, with brands featuring in many discussions,” said Sam Flemming, chairman and founder of CIC. “Anyone looking to truly understand Chinese consumers – and the digital world that is so important to them – can find no better place than social media.”
The report, ExpoSay, tracked 128,854 Expo-related comments taken from 13,994 blogs, bulletin boards, news and social networking sites in the Chinese Internet space during December 2009. Ticket-related topics were the subject of most online Expo chatter.
Ten key findings from this report:
1. BBS were the most popular platform to discuss Expo, followed by blogs. These two platforms accounted for 68% of total buzz.
2. Expo buzz peaked during Week 2 (Dec. 8-14) after an announcement of an impending price increase (from 140 RMB to 150 RMB) of the Expo ticket. The news quickly brought predictable criticism and became a hot topic for discussion.
3. Phrases about “what (price) to buy” and “how to buy” became the most frequently associated keywords with “Shanghai Expo Ticket”.
4. Among the buzz around buying a ticket, “way to buy” and “place to buy” became hot topics. Group purchases and online purchases are the most common way to buy a ticket.
5. Expo tickets has become a hot incentive for various brand campaigns and organization activities. Happy awarded netizens were showing off their tickets online.
6. Mobile phone tickets are expected to change purchase modes. Discussions centered around the benefits of the
RFID SIM card (as a mobile credit card), the mobile device (whether it supports the card or not) and where to get a mobile phone ticket (which service halls sell the card).
7. Expo Global Partners including China Mobile, General Motors, Bank of Communications and State Grid accounted for almost 50 per cent of buzz among all sponsors.
8. Nonsponsors were the subject of more than 80% of buzz, primarily due to content contributions from Sina, Sohu and Netease, all of which are major Chinese portals and competitors of senior sponsor QQ.
9. Taipei overtook Hong Kong as the second most discussed city among Netizens when pop singer Wang LeeHom was named goodwill ambassador for the Taipei Pavilion.
10. USA overtook Japan to be the most mentioned country as news of movie star Jackie Chan’s imminent appearance on a Shanghai World Expo float in the Rose Bowl Parade broke in December.
The Economist recently issued a special report on social networking. The report, A World of Connections, provides a clear and high-level overview of the development/status of social networking sites and how they impact brand advertising, corporate internal communication, small business, talent search & recruitment, and privacy……
15th Janurary 2009, China Internet Network Information Center (CNNIC) released the 25th Statistical Survey Report on the Internet Development in China.
I went through the report and here is a translated summary of the key findings……
This morning, it came a HUGE news for everyone who involves in the China Internet industry. Google announced in its official blog that it was going to say NO to China government’s censorship policy due to amount of highly sophisticated hack attach to Gmail accounts.“We recognize that this may well mean having to shut down Google.cn, and potentially our offices in China,” said Google…….
EYES ON ME is a post series on IN2marcom. It is a monthly highlight of popular Chinese viral brand videos in the period. A viral video is a video clip that gains widespread popularity through the process of Internet sharing, typically through email or instant messaging, blogs and other media sharing websites.
In December, automobile brands were still the major players, as well as FMCG brands. I’m very excited to see more and more domestic brands like Chery, Harbin Beer, and Zhonghua Toothpaste started investing in viral marketing and presented very cool video clips. 2010 is the year of Expo and World Cup, so Coca-Cola and Adidas delivered relevant videos respectively at the end of 2009…….
ChinaMode is the first grassroots award to encourage innovative Internet and mobile applications and services in China, initiated by OpenWeb.Asia and operated by the 14 most influential Chinese tech bloggers Appin, Williamlong, Web20share, Kenengba, Jandan, MobiNode, Webleon, Showeb20, Vista2.o, Yunkeji, Riku, Herock, China Web2.0 Review and MobiNode.TV……
EYES ON ME is a post series on IN2marcom. It is a monthly highlight of popular Chinese viral brand videos in the period.
In November, some brands utilized viral video as a channel to promote their campaigns. Chevrolet again delivered a new video for the “CRUZE, Chasing in Marcao” campaign. RedBull produced five rough clips for the “It’s Time for RedBull” campaign and P&G made a clip for a campaign of LivingArtist. Castrol kicked off its 2010 World Cup sponsorsip program through three well-done videos. This month, some IT brands also stood out, including IBM Cognos, Lenovo ThinkPad, and Lenovo IdeaPad……
Recently, Forsman & Bodenfors made a creative social media campaign for IKEA to promote the opening of the new IKEA store in Malmö.
The campaign started with creating a profile page of the store’s manager, Gordon Gustavsson. Then Gordon uploaded 12 pictures of store’s showrooms to his photo album. Within a two-weeks period, the person who tagged their names on a product first can won the item. Through the campaign, people gladly added their name to an “interactive IKEA catalogue” and spread to all of their friends via FB profile page, newsfeed, links, etc……
Today, CIC released its latest white paper Making Sense of IWOM – “Topic Three: How Brands Can Participate in Online Communities.” This white paper is the final installment in a series of three white papers, including two earlier studies, “The Role of Internet Word of Mouth in Purchase Decision” and “How IWOM is generated and disseminated.”
Topic 3 looks to evaluate consumer online behavior and provide suggestions for how brands can participate in online communities based on these consumer preferences. Below are some top-line findings and highlights from the study……