Effect Ripple is a Shanghai-based social media / word-of-mouth agency, seamlessly integrating proven and leading edge strategies in Influencer Marketing and Social Media Marketing. Effect Ripple specializes in creative online community building for lifestyle fashionable consumers and their brands. Their work helps keep brands engaging and develops a passionate customer base.

Currently, Effect Ripple is seeking an online community manager who is responsible for developing client schedules and leading a social networking team. The candidate will also need to help develop creative online campaigns around the online communities.

Position: Online Community Manager (Shanghai)

Responsibilities:

• Serve as the primary point of contact for multiple communities and provide best practice guidance in the areas of content and service development, event programming, online facilitation, member outreach, etc.
• Drive to completion, from investigation to delivery, initiatives that use community, social networking, and other technologies to increase community participation.
• Develop and post interactive content that encourages participation and the development of member-generated content to ensure that the community is achieving its objectives.
• Monitor and moderate community participation to ensure that rules of engagement are adhered to.
• Provide tracking and metrics to communicate and validate the community interaction.

Requirements:

• Bachelors degree; 3+ years experience in Online Product Marketing / Management, Communities or Self Service Support Programs in a high tech company.
• Overwhelming passion for today’s social networking and collaboration technologies.
• Experience building online interaction among members of a large-scale technical community around novel and complex technologies.
• Experience with, and passion for, creating and consuming new content types: websites, blogs, podcasts, wikis, etc.
• Specific experience identifying and utilizing appropriate content streams: transcripts, articles, surveys, web seminars, podcasts, wikis, blogs, etc.
• Strong interpersonal skills with a desire to work cross-functionally and in teams.
• A self-starter with the willingness, and desire, to roll up your sleeves’ and get the job done.
• Proven history of developing new, sustainable processes.
• Preference for working in a fast paced, entrepreneurial, start-up environment.

Salary: Depending on experience; probation is required.

If you are qualified and interested in this job, you can send your resume to jobs@EffectRipple.com. Please also refer to IN2marcom in the email.